Best Practice Recommended
Please Click Here to watch our video tutorial
Designing your collage will always be better if you work from a pc /laptop or tablet rather than your mobile device. You will be able to see more clearly and navigate around our site more easily. We also recommend that the browser Google Chrome works best.
Haven't Received Your Order Confirmation?
Once you have placed your order an automated confirmation will be sent to the email address you have provided us with at the time of ordering. You will also get a email off PayPal confirming your order If you have not receive any please check your spam prior to contacting us.
Where Is My Order?
All orders are dispatched within 3 working days.
Please allow sufficient time for this (especially during busier periods...Christmas, etc) plus delivery time.
Orders are dispatched either through My Hermes, Royal Mail, DPD , depending on the size of your order.
You will automatically be sent a tracking email from our carrier at the time of dispatch.
prior to contacting us.
Need your order In a Hurry?
We have an DPD Express 24hour delivery option for £9.99.
Orders must be received before midday, for next day delivery.
This does exclude weekends and bank holiday delivery, (Monday to Friday only)
This does not include overseas or remote postcodes. (See the delivery page for details)
My Order Has Arrived Damaged!
We're very sorry you have received your order damaged. It is very important to us that you receive your gift in perfect condition and will do our best to rectify any damage but please remember damage does sometimes occur during transit. Refunds will not be given on damaged items they will always be replaced due to the item being personalised. Please send proof of damage through our contact page with at least 3 photo's as proof so that we can make a claim from the courier that delivered your parcel. Replacement orders will be sent out with the courier that you have previously paid for i.e if you have paid £3.99 it will be delivered within 3-4 working days. If 24 hour delivery is required a further charge of £6.00 will be requested. The quickest and easiest way to solve the problem would be to send us a photograph of the damage. Please go to our contact page where you will be able to tell us of any problems and upload photo's.
When you upload an image, you agree that you are the copyright holder of any images that will be used on our site. Or you must have written permission to use any images for printing.